NEWS & SPECIALS

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CATNAPPER FRAME


   
1. Solid hardwood Seat Box (No Plywood) using 4/4" solid hardwood provides extra strength and years of service.
   
2. Exclusive “Front Porch” allows proper clearance for ottoman board to open easily
every time.
   
3. Solid hardwood corner blocks are glued and attached with metal staples to increase strength in critical stress area joints.
   
4. Premium insulated AK-1 spring clips are used in the seat spring system to insure years of squeak-free performance. The clips are attached only to solid hardwood.
   
5. Two coated tie wires are laterally attached to each No-Sag seat spring to provide seating uniformity, increased support, and added comfort.
   
6. Only premium grade, eight gauge sinuous NO-Sag steel wire, seat spring are
used to provide superior support and comfort in the seating system.
   
7. Each corner joint of the solid hardwood seat box is double doweled and steel “L” brackets are screwed on four durability and quality.
   
8. Each arm assembly is attached to the seat box using heavy-duty bolts (so staples) for superior quality and durability.
   
9. Metal mending plates are used in the rear of the seat
back (not staples) for years of trouble-free operation and maximum strength.
   
10. Furniture-grade plywood is precision cut on our C.N.C saws to create interlocking component frame parts. Mortise & Tenon joints are used throughout our frame for strength.
   
11. All critical stress areas use premium specially formulated dyed glue for 100% craftsman quality assurance.
   
  Please note: Customer is responsible for all "trip charges" and "pickup and delivery charges" incurred when repairs are performed.


CATNAPPER WARRANTY

RECLINER MECHANISMS

  • Catnapper's limited lifetime warranty covers the patented parts of the mechanism against manufacturing and material defects for the useful life of the product when used in a normal manner
  • This Warranty is provided to the original consumer purchaser only and does not apply to rental, business, commercial, institutional or other non-residential users
  • Catnapper will pay the costs of labor and shipping and handling to repair or replace the defective part(s) for one (1) year from the date of original purchase
  • Catnapper will supply the parts as long as they are available
  • "Limited" means the warranty does not cover neglect, accident, fire, exposure to extreme temperature or humidity, unauthorized repairs or alterations, abuse, misuse, or the normal wear from use
  • After one (1) year, shipping costs will be the responsibility of the consumer

    CUSHIONING

  • The seat cushion foams and filling materials are warranted against defective material or workmanship for a period of three (3) years from the date of the original purchase
  • With normal use softening will occur.
  • Softening is not considered a manufacturing defect under this warranty
  • During the three (3) year period of time, Catnapper will provide a replacement of the defective part
  • Labor and shipping and handling charges are covered for one (1) year from the date of the original purchase
  • FRAMES

  • All Catnapper frames upholstered in its original fabric are warranted to be free of defects in workmanship and materials for a period of five (5) years from the date of purchase by the original consumer purchaser

  • SPRINGS and SLEEPER MECHANISMS

  • Catnapper's warranty of springs and sleeper mechanisms covers the patented parts of the mechanisms against manufacturing and material defects for five (5) years when used in a normal manner
  • This warranty is provided to the original consumer purchaser only and does not apply to rental, business, commercial, institutional or other non-residential users
  • Catnapper will pay the costs of labor and shipping and handling to repair or replace the defective part(s) for one (1) year from the date of the original purchase
  • Catnapper will supply the part(s) as long as they are available
  • After one (1) year, the shipping cost will be the responsibility of the consumer

  • SLEEPER MATTRESSES

  • Sleeper mattresses have a five (5) year Limited Warranty against defects
  • The warranty begins on the original purchase date. During the first year of use, the mattress will be repaired or replaced on a pro-rated basis
  • Catnapper will pay the cost of shipping and handling for one (1) year from the date of original purchase

  • FABRICS

  • The upholstry fabric used on your furniture has a limited warranty for one (1) year from the date of purchase
  • This warranty covers: Seam failure, Fabric separation, and Nap loss
  • Catnapper will pay for labor costs and shipping and handling charges for defects covered by the fabric warranty
  • The warranty is limited to the repair or replacement on the defective fabric only
  • Improper cleaning or chemical treatment invalidates this warranty
  • The fabric warranty does not cover pilling, fading, or shrinkage

  • LEATHER

  • Catnapper offers a one (1) year warranty from the date of original purchase for repair or replacement of leather parts against manufacturing or material defects
  • Since leather is a result of nature, no two pieces are alike, and as such, they have natural markings and grain variations which are not considered defects
  • The leather warranty will be voided if evidence is found of excessive soiling, improper cleaning, abuse, or where the leather has had a chemical treatment applied by the retail dealer or the consumer

  • ELECTRIC MOTORS and SYSTEMS

  • Electric motors and electrical systems have a limited warranty for three (3) years from the date of the original purchase
  • Catnapper will repair or replace the defective part during this period of time, however, all labor and charges after one (1) year will be the responsibility of the consumer

  • ALL OTHER PARTS

  • All other parts not specifically listed as being warranted are covered on a one (1) year limited warranty against defective material or worksmanship
  • This warranty is limited to repair or replacement of the defective part such as latches, table tops, shields, and hinges. Catnapper will pay the costs of the labor and shipping and handling of these charges for one (1) year
  •  

     

     

    Palliser WARRANTY

    PALLISER FURNITURE LTD. UPHOLSTERY WARRANTY

  • View at entire details: http://www.palliser.com/pdf/upholstery_warranty.pdf
  • Warranty is non-transferable and takes effect as of January 1, 2007
  • Pro-rated Warranties
  • Pro-rated warranties reference the cost of parts covered by Palliserᆴ in the event of a claim. On a fi ve (5) year pro-rated warranty, Palliser will cover 100% of the cost of parts and labor in year one (1). Palliser will cover 80% of the cost of parts only in year two (2), 60% of the cost of parts only in year three (3), 40% of the cost of parts only in year four (4) and 20% of the cost of parts only in year fi ve (5). In each case, with the exception of the fi rst year, the original retail consumer will be responsible to pay the balance of the cost of parts.
  • This warranty does not cover the following:
  • 1. Rental, business, commercial, institutional or other non-residential uses.
  • 2. Products purchased "AS IS" or second-hand.
  • 3. Products purchased from distressed or liquidation sales.
  • 4. Products deemed misused, mishandled, altered, abused.
  • 5. Any condition resulting from unusual usage.
  • 6. Inadequate maintenance, cleaning or care.
  • MAKING A CLAIM

    To make a warranty claim or to inquire about concerns with your Palliser product, please contact the authorized Palliser retailer from where the original purchase was made. When making a claim under this warranty, proof of purchase with the original bill of sale and the product serial number are required. Should these not be available, Palliser reserves the right to deny claim. Palliser reserves the right to request photo verifi cation and/or the return of defective parts to its factory.

  • PARTS WARRANTY - COVERAGE AND L I M I TATIONS

    Cover Material The Palliser warranty does not cover any damages due to improper use, excessive soiling, improper or unapproved cleaning methods (see Product Care for details), chemical treatments, exposure to direct sunlight or color fading. These instances will void the warranty.

  • Leather - Five (5) year pro-rated warranty on parts

    The Palliser warranty covers against seam slippage, tearing, splitting, cracking and dye transfers from the product. Leather is a natural material and, as such, each hide refl ects its own characteristics. On average, four to five hides are used on most Palliser sofas. Shading variations, nicks, scratches and wrinkles are a characteristic of leather and are not considered defects.



  • Vinyl and Fabric - One (1) year warranty on parts
  • The Palliser warranty covers against seam slippage, fraying or dye transfers from the product.
  • The Palliser warranty does not cover tearing, pilling, or shrinking. Flattening of nap on velvet or high pile chenille and microfi bre are inherent characteristics of soft plush fabric, and are in no way considered manufacturerメs defects.
  • Frames and Springs - Lifetime warranty on parts
  • Wood frames and springs carry a lifetime warranty against breakage. Springs are covered for breakage due to metal fatigue or pulling loose from wood frames. Metal frames are warranted against breakage for a period of two (2) years under normal household use.
  • The term "lifetime" as it is used in this warranty is defi ned as twenty-fi ve (25) years.
  • Motion Reclining Mechanisms - Limited lifetime warranty on parts
  • Reclining mechanisms are warranted against material and manufacturing defects. Warranty is limited to suppliers availability of parts.
  • Reclining Chairs, Sofabed Mechanisms and Sofabed Mattresses - Two (2) year warranty on parts
  • Reclining chairs, sofabed mechanisms and sofabed mattresses are warranted against material and manufacturing defects.
  • Seat Cushion Foam and Fibre-filled Components - Five (5) year pro-rated warranty on parts
  • Seat cushions are warranted against collapsing. All cushions will soften with use and will conform to the shape of the user. This softening is considered normal wear and is in no way considered a manufacturerメs defect. Fibre-filled seat cushion tops, backs and arms will fl atten with prolonged use. This is inherent to the design of fi bre-fi lled english and fi bre-wrapped products. Regular fl uffi ng will prevent internal fi bres from matting and help to prolong the vibrancy of these products.
  • Electronic Components - Two (2) year warranty on parts
  • Electronics are warranted for material and manufacturing defects.
  • LABOR WARRANTY - COVERAGE AND LIMITATIONS
  • Palliser offers a one (1) year warranty for labor and workmanship applying to all upholstered sofas, loveseats, chairs, ottomans, sectionals and sofabeds manufactured by Palliser. Palliser products are warranted to the original retail consumer, to be free from manufacturing and parts defects. The warranty takes effect from the date of delivery to the original retail consumer.
  • Within one (1) year from the date of delivery, Palliser will pay, at no charge to the original retail consumer, customary labor rates to repair or replace the defective parts. Under this warranty, the sole liability of Palliser is limited to repair, or at its option, parts replacement. Should there be service required under the warranty then the initial service inspection will be covered by Palliser. For clarity, should inspection deem that no repair necessary then initial service fee will be payable by end consumer to the third party.
  • After one (1) year, the original retail consumer will be responsible for all costs related to labor. See Parts Warranty above for details. The term "defect" as it is used in this warranty is defi ned as a fl aw or defi ciency that affects the intended use for which the product was manufactured.
  • The Palliser warranty provides coverage to the original retail consumer only where the purchase has been made from an authorized retailer of Palliser Furniture Ltd. and therefore is non-transferable to any second or third party.
  • The special Palliser identity tags found on your product are your guarantee of the quality and authenticity of your Palliser product. Removal or attempted removal of such tags will void this warranty.

    WE NO LONGER SELL FRANKLIN FURNITURE!

    FRANKLIN WARRANTY

    LIFETIME WARRANTY

  • Cushions, Mechanism, Springs
  • The patented parts of the reclining mechanism in this chair are warranted by Franklin to be free of defects in workmanship and materials for the lifetime of the merchandise. Lifetime means the normal useful life of the chair as determined by the owner

    FIVE-YEAR WARRANTY

  • The frame of this chair is warranted by Franklin to be free of defects in workmanship and material for a period of five years from the date of purchase by the original comsumer purchaser.

    ONE YEAR WARRANTY

  • Electrical
  • All other components of this chair are warranted to be free of defects in workmanship and materials for one year from the date of sale to the original consumer purchaser.

    QUALIFICATIONS

  • If a defect is found, Franklin's obligation is limited to repairing or replacing, at their option, any part or parts (except fabric, and other covers) of the chair found to be defective in material or workmanship upon examination by the manufacturer.
  • The one year warranty only covers $35.00 for all labor related repairs. NO EXCEPTIONS!
  • Parts will be sent out at no expense to the customer within the first year.
  • The manufacturer of this upholstered furniture certifies that with this cover fabric and filling material the item is made in accordance with UFAC (Upholstered Furniture Action Council) construction criteria that are engineered to reduce ignition by a burning cigarette.

    DISQUALIFICATIONS

  • The one year warranty does not apply to fabrics or other covers, since these are not warranted by Franklin's supplies.
  • This warranty does not apply to any condition caused by damage after sale to the original purchaser or from improper use.
  • Costs for packing and shipping to and from the factory , if necessary, are not covered by this warranty.




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    Relax and Recline
    Platte City, MO 64079
    Phone: (816) 431-0365
    Fax: 1-866-431-0128


    Copyright 2001-2006, Grandfather Clocks Plus, Inc. ALL RIGHTS RESERVED